Privacy Policy
Last Updated: January 2025
At Socialectric ("we," "us," or "our"), we are committed to protecting your privacy and ensuring compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, https://socialectric.com (the "Website"). By using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Website.
1. Data Controller
The data controller responsible for processing your data is:SocialectricEmail: hello@socialectric.com
2. Information We Collect
We collect limited non-personal information to provide and improve our services. The data we collect includes:
Non-Personal Data:
- Usage Data: IP address, browser type, operating system, and information about how you interact with our Website.
- Cookies: Information stored via cookies to enhance user experience (see Section 8).
We do not collect personal data such as names, addresses, or payment information directly through our Website.
3. How We Use Your Information
We process your data for the following purposes:
- To analyze Website traffic and improve functionality using tools such as Clicky, Google Analytics, and Microsoft Clarity.
- To enhance user experience and Website performance.
- To comply with legal obligations or resolve disputes.
4. Legal Basis for Processing
We rely on the following legal bases for processing your data:
- Legitimate Interests: To analyze Website performance and user engagement.
5. Information Sharing and Disclosure
We do not sell or rent your data. However, we may share non-personal data with trusted third parties, such as:
- Analytics Services: Clicky, Google Analytics, and Microsoft Clarity to monitor and analyze Website traffic.
All third-party service providers are required to handle your data securely and in compliance with data protection laws.
6. Payment Information
Payments for our services are handled externally through invoices or via payment processors such as Paythen and Stripe. We do not collect or store payment information directly on our Website. Please refer to the privacy policies of Paythen and Stripe for more details on how they handle your data.
7. Data Retention
We retain non-personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Specific retention periods are:
- Usage data: Retained for analytics purposes as defined by our analytics providers.
8. Cookies and Similar Technologies
Our Website uses cookies to enhance your browsing experience. Cookies are used for:
- Website analytics via Clicky, Google Analytics, and Microsoft Clarity.
We do not provide an option to opt out of cookies. If you do not wish to accept cookies, please discontinue using the Website.
9. Your Rights
Under UK GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Rectify inaccurate or incomplete data.
- Erasure: Request deletion of your data (subject to legal exceptions).
- Restriction: Restrict processing of your data.
- Portability: Receive a copy of your data in a portable format.
- Objection: Object to processing based on legitimate interests.
To exercise your rights, please contact us at hello@socialectric.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.
10. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Please review this page regularly to stay informed of any updates.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@socialectric.com